Privacy policy
Privacy Policy
Last Updated: June 13, 2025
GadgetNest (“we”, “our”, “us”) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GadgetNest is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified information.
We may collect or process the following categories of personal information:
Contact details: name, billing/shipping address, phone number, email address
Financial information: payment card details, transaction records
Account information: username, password, settings
Transaction data: purchases, returns, exchanges, wishlists
Communications: inquiries, messages to customer support
Device and usage data: IP address, browser details, interactions with our website
Personal Information Sources
We may collect personal information from the following sources:
Directly from you when you interact with the Services or contact us
Automatically through cookies and tracking tools
From our service providers
From our business or marketing partners
How We Use Your Personal Information
We may use your personal information to:
Provide, tailor and improve the Services
Process payments and fulfill orders
Send you notifications, updates, or recommendations
Provide marketing and advertising
Secure our Services and prevent fraud
Respond to your inquiries and offer support
Comply with laws and protect our legal rights
How We Disclose Personal Information
We may share your personal information with:
Shopify and service providers for functions such as hosting, analytics, payment processing, and fulfillment
Marketing and advertising partners (as allowed by law)
Third parties when directed or consented to by you
Our affiliates and within our company group
Authorities and regulators, if legally required, or as part of a business transaction such as a sale or merger
Relationship with Shopify
Our Services are hosted and supported by Shopify. Information you provide will be shared with Shopify and may be processed in other countries where Shopify or its partners operate. In some cases, Shopify may also use your information to enhance its services across other merchants.
To learn more about how Shopify uses your personal information and your rights, please visit: https://www.shopify.com/legal/privacy
To exercise rights relating to Shopify’s use of your data: https://privacy.shopify.com/en
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the content or privacy practices of those third parties. You should review their privacy policies before interacting with them.
Children’s Data
Our Services are not intended for children under the age of majority in New Zealand. We do not knowingly collect personal information from children. If you believe we have collected personal data from a minor, please contact us to request deletion.
Cookies and Tracking
We use cookies and similar technologies to recognize your browser, remember your preferences, and track your interactions with the Services. This helps improve your experience and allows us to serve personalized content. You may manage or disable cookies in your browser settings.
Security and Retention of Your Information
While we use industry-standard measures to protect your data, no method of transmission or storage is 100% secure. Please do not share sensitive information over unencrypted channels.
We retain personal information only as long as necessary to fulfill the purposes outlined, including for legal, contractual, and service-related reasons.
Your Rights Under New Zealand Law
Under the New Zealand Privacy Act 2020, you have the right to:
Access personal information we hold about you
Request correction of your personal information
Object to certain uses of your personal information
Withdraw consent, where processing is based on consent
Complain to the Office of the Privacy Commissioner if you believe your data rights have been breached
To exercise your rights, contact us using the details provided below.
More information is available from the Privacy Commissioner at: https://www.privacy.org.nz
International Transfers
We may transfer your personal information outside of New Zealand. When doing so, we will ensure appropriate safeguards are in place, such as contractual clauses or adequate jurisdiction decisions, as required by the Privacy Act 2020.
Analytics and Tracking Technologies
We use third-party tools such as Meta Pixel, Google Analytics, and Microsoft Clarity to help us understand how visitors interact with our website. These services collect data such as page views, time spent on site, clicks, and user paths. This information is used to:
Improve website performance and functionality
Measure the effectiveness of marketing campaigns
Deliver personalized advertising (e.g., on Facebook, Instagram, and Google platforms)
Understand how users engage with our content
These third-party services may place their own cookies or tracking technologies in your browser and collect data according to their own privacy policies. The data collected may include your IP address, device information, browser type, and other behavioral data.
You can learn more about how these providers handle your data or opt out via the following links:
Google Analytics Privacy Policy
Meta (Facebook) Privacy Policy
Microsoft Clarity Privacy Statement
By using our Services, you consent to the use of these tracking technologies as described.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and post the new version on our website. Material changes will be communicated as required by law.
Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us:
GadgetNest
82b Ohoka Meadows Drive
Email: support@gadgetnest.co.nz
Or contact the Office of the Privacy Commissioner:
https://www.privacy.org.nz | 0800 803 909